At Discount Fence Supply, we stand behind the quality and durability of our products. Due to the nature of our products and the costs associated with shipping and handling, we operate under a No Return, No Refund Policy. Once an order has been placed and shipped, we cannot accept returns or offer refunds. We encourage our customers to carefully review their orders before finalizing the purchase. In the event that a product is received damaged or defective, please contact us immediately at 803-233-3007. We will work with you to resolve the issue as quickly as possible. We appreciate your understanding and are committed to providing you with the highest quality fencing supplies at the best prices. Thank you for choosing Discount Fence Supply.